This is telling you that there is a connectivity issue, and MWES cannot talk to the FirstAlert! ( aka Content Filtration System or CFS ).As well as it being exactly what it says, and there are problems with routing somewhere, this could be caused by DNS or firewalling issues.We use port 4051 to talk between MWES and the FirstAlert gateways. A quick test is as follows:
telnet native.first-alert.net 4051
should result in the following response ( IP address may vary depending on which gateway you connect to )
Connected to native.first-alert.net.
Escape character is '^]'.
200 CFS service ready
In one step, this has proved that DNS is working, and there's no firewalling in the way. Depress Ctrl-] do return to the telnet> prompt, then quit to exit.