Start a conversation

REGISTERING MAILWASHER PRO

  • License key used too many times

    MailWasher has limited activations for keys to help prevent piracy in case of lost keys, stolen PC's etc. Email support@firetrust.com to reset your license key....

  • My license key shows as invalid

    This message usually means that your firewall or antivirus program is stopping MailWasher from contacting the license server. Try disabling your firewall or antivirus program temporarily, and then try...

  • How can I renew MailWasher Pro?

    Go to Mailwasher>>Help>>Registration and remember the key that is displayed in the registration screen.Click the 'Renew Subscription' button and you will be taken to a web page where your license key ...

  • Why should I register?

    Registering MailWasher Pro after 30 days gives you access to support, real time spam blocking, the mobile version and updates to the software.Your subscription helps us to further develop the software...

  • How can I pay?

    There are several payment options: Click Register on the MailWasher Pro main button bar to display credit card options - Visa, Mastercard, Amex, Paypal and others. PayPal can also be accepted with an ...

  • Which company handles the credit card verifications and payments?

    Stripe - you can visit their website at www.stripe.com Paypal - www.paypal.com...

  • Where do I enter the Registration key?

    Locate your registration key from the email sent to you, or from the successful purchase page, or from the user area https://secure.firetrust.com/user. Go to MailWasher, then Help>>Registration and en...

  • I have lost my Registration key.

    Please click here: https://secure.firetrust.com/user to login to the user area and retrieve your key. If you have changed your email address from the one you used to originally register with, please e...

  • Is there an annual subscription?

    The new MailWasher is now an annual subscription, and includes the subscription costs for FirstAlert as well, new versions, all updates and customer support. The current renewal cost is US$24.95. Ther...

  • What if I already renewed FirstAlert! antispam updates with the old MailWasher?

    Please contact support@firetrust.com and they will credit your remaining FirstAlert! renewal period to the new MailWasher Pro license....